Help & Support

We’re Here to Help You — Anytime, Anywhere

Welcome to the Trip Lodge Universe Help Center, your one-stop destination for quick answers, booking support, and travel assistance.
Whether you’re managing a reservation, need help with payments, or just want to learn how things work — we’re here to make your travel experience smooth and stress-free.

Popular Help Topics

Managing Your Bookings

How to make, modify, or cancel a booking

Checking your booking confirmation and hotel details

Understanding cancellation and refund policies

Adding special requests (early check-in, extra bed, etc.)

→ [Manage My Booking]

Payments & Refunds

Accepted payment methods and currencies

How refunds are processed and timelines

What to do if a payment fails or is duplicated

Understanding taxes, service fees, and discounts

→ [View Payment FAQs]

Account & Loyalty Program

How to create and manage your Trip Lodge Universe account

Resetting your password or updating personal details

Earning and redeeming loyalty points

Understanding membership tiers and benefits

→ [Go to My Account]

Hotel Partners & Affiliates

How to list your property with Trip Lodge Universe

Partner login and dashboard access

Affiliate sign-up, tracking links, and commission details

Contacting our partner support team

→ [Partner Support]

Policies & Terms

Booking terms & conditions

Privacy and data protection policy

Refund and cancellation guidelines

Guest conduct and safety standards

→ [Read Policies]

Need Immediate Help?

Our customer support team is available 24/7 to assist you with any query or concern.
You can reach us through the following channels:

Phone Support: +91-8954599158
Email: support@triplodgeuniverse.com
Live Chat: Available on our website and mobile app
Help via App: Use the “Support” tab in your Trip Lodge Universe App for faster service

Helpful Tips

Always check your confirmation email after booking for accurate hotel details.

Use your Trip Lodge Universe account dashboard to manage all upcoming and past bookings.

Keep an eye on email notifications for updates on refunds, policy changes, or special offers.

We Value Your Feedback

Your experience matters to us.
If you’ve faced an issue or have a suggestion to improve our service, please share it — we’re constantly working to make Trip Lodge Universe better for every traveler and partner.

→ [Submit Feedback]

Travel With Confidence

At Trip Lodge Universe, we’re committed to ensuring every traveler feels supported at every step — from booking to check-out.
No matter where your journey takes you, we’re just a message away.

[Visit Help Center] | [Contact Support]