Terms & Conditions
Welcome to Trip Lodge. By accessing, browsing, or using our website, mobile application, or booking services (collectively, the "Services"), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a reservation.
Acceptance of Terms
By using the Services, you confirm that you:
Are at least 18 years old or of legal age in your jurisdiction
Have the legal authority to enter into a binding contract
Agree to these Terms and Conditions in full
If you do not agree with any part of these terms, please do not use our Services.
Booking Process
All bookings made through Trip Lodge are subject to availability and final confirmation by the hotel.
When you make a reservation, you will receive a confirmation email containing the booking details.
It is your responsibility to ensure the accuracy of the information provided during the booking process.
Pricing and Payment
All prices displayed on Trip Lodge are per room, per night, unless otherwise stated.
Prices may include applicable taxes and fees, which will be clearly outlined before payment.
Trip Lodge reserves the right to change pricing at any time. However, the rate you see at the time of booking will be honored once your reservation is confirmed.
Payment may be required in full at the time of booking or upon arrival, depending on the hotel's policy.
Cancellations and Refunds
Cancellation terms vary depending on the hotel and rate plan selected.
Guests are responsible for reviewing and understanding the Cancellation Policy and Refund Policy provided during the booking process.
Non-refundable bookings cannot be cancelled or refunded under any circumstances.
For full details, refer to our Cancellation Policy and Refund Policy.
Check-in and Check-out
Standard check-in and check-out times are set by each hotel. These will be displayed during the booking process.
Early check-in or late check-out may be available upon request and subject to additional fees.
Guest Responsibilities
By using Trip Lodge, you agree to:
Provide accurate, complete, and up-to-date personal and payment information
Abide by the rules and policies of the hotel at which you stay
Not engage in illegal, disruptive, or damaging behavior on the property
Trip Lodge is not responsible for any penalties, fees, or actions resulting from violation of hotel rules.
Modifications to Bookings
Booking changes (dates, guest name, room type) are subject to availability and hotel policy.
Some bookings may not be eligible for modifications, especially if marked as “Non-Refundable” or “Advance Purchase”.
Hotel Star Ratings and Descriptions
Star ratings are intended as general guidelines and may not reflect official or government ratings.
Hotel descriptions, images, and amenities listed on Trip Lodge are provided by hotel partners and are subject to change.
Third-Party Services
Trip Lodge may link to third-party sites or include hotel services that are provided independently. We do not control or assume responsibility for:
Third-party websites, policies, or services
Accuracy of third-party content or representations
Use of third-party services is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Trip Lodge shall not be liable for:
Any direct, indirect, incidental, or consequential damages
Losses resulting from hotel service issues, cancellations, overbooking, or force majeure events
Misrepresentations or errors made by hotel partners
Our total liability for any claim related to a booking shall not exceed the amount paid for the reservation in question.
Intellectual Property
All content on the Trip Lodge platform, including logos, text, images, and software, is the property of Trip Lodge or its licensors and is protected by intellectual property laws. Unauthorized use is strictly prohibited.
Privacy
We are committed to protecting your data. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
Termination
Trip Lodge reserves the right to suspend or terminate your access to our Services at any time, without notice, if we believe you have violated these Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Insert Country/State]. Any disputes shall be resolved in the courts of [Insert Jurisdiction].
Need Help?
We’re here to assist you. For questions or refund-related inquiries, reach out to our customer care team.
Trip Lodge Customer Support
Email: triplodge2025@gmail.com
Email: support@triplodgeuniverse.com
Phone: +91-8954599158
Website: B-9 5th Floor sector 3 noida.Pin code 201301.
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